Claiming a loyalty offer on Twitter
What are loyalty offers that can be claimed on Twitter?
You can now get exclusive offers from merchants’ and brands’ loyalty programs on Twitter. These offers can be claimed without leaving Twitter by loading them to your loyalty account. To redeem your offer, simply use your loyalty card or account at checkout at the merchant and the offer will be applied automatically.
How do loyalty offers work?
To claim a loyalty offer from a merchant, you need to have an active loyalty account at the merchant that has shared the offer. You can add offers to your loyalty account through Twitter. There are no coupons to print out and your savings will be applied at the time of purchase when you use your loyalty card or account at checkout.
How it works:
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Add offers to your loyalty account
When you see an offer from a merchant on Twitter, just tap on the offer from your timeline. You will be asked to confirm that you want to load the offer to your account. When you click the confirmation btn, Twitter will load the coupon into your loyalty account. Any claimed offers will be directly added to your loyalty account and will be applied on your next eligible purchase. |
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Make an eligible purchase and get your discount
Simply use your loyalty card or account when making an eligible purchase, and the discount will be automatically applied. There’s no need to print coupons or present a coupon code during checkout. |
How do I claim an offer on Twitter?
You can see offers from participating merchants right within your timeline.
To claim an offer for a loyalty program:
- Tap on the btn for the offer within the Tweet.
- You’ll be brought to an expanded description of the offer, which will include additional details about the offer.
- Confirm that you want to load the offer on your loyalty account and click the confirmation btn. If your information is not prepopulated, just enter your email or phone number associated with your loyalty account and click the confirmation btn.
- That’s it! The coupon will be added to your loyalty account and we’ll send you an email and a notification to confirm the details of your offer.
How much does it cost to save or use an offer?
There is no charge to claim or use an offer on Twitter.
Why is my email address or phone number needed to claim an offer?
Twitter uses your email address or phone number to add your offer to your loyalty account. In many cases, this information will already be populated. Otherwise just enter your email or phone number associated with your loyalty account and click the confirmation btn.
Redeeming a loyalty offer
How do I redeem a loyalty offer that I’ve claimed on Twitter?
To redeem your offer, simply make an eligible purchase using your loyalty account. You can view the terms of your offer when you claim the offer. Your savings will automatically be applied at the time of purchase.
Do I need to tell the merchant about my offer or show them my confirmation notification?
There is no need to tell the merchant about your offer and no need to print any coupons or show your phone to anyone to redeem your offer. When you make an eligible purchase with your loyalty card or account, the offer will automatically be redeemed.
Will I see the discount on my receipt?
Yes, the discount amount will automatically be applied at purchase and the discount will appear on your receipt.
Is there a way to confirm that my offer will be applied before making my purchase?
The offer will be applied to your purchase like any offer you have loaded to your loyalty card. Please check the details of your offer carefully before making your purchase to redeem your offer. The details for your offer can be found within the email confirmation that is sent to you after you claim an offer on Twitter. Be sure to confirm that your purchase qualifies based on the offer expiration date, minimum purchase amount, store location, or any other offer details included in your offer.
Additional questions
Is the loyalty account information I submit to claim an offer on Twitter secure?
We carefully protect any information that you provide to claim an offer on Twitter. For more information, you can review our Privacy Policy.
Will my loyalty account information be shared?
The information you enter to match your loyalty account is encrypted and safely shared with the merchant so that your discount can be added to your loyalty account.
Will my loyalty account information be stored?
Twitter does not store loyalty account information such as your account number.
If I claim an offer or redeem an offer, will it be seen by others on Twitter?
No. When you claim or redeem an offer, that information will not be displayed on your timeline or your profile. If you want to share your offer on Twitter, you can Tweet about the offer or Retweet the original offer Tweet.
Where can I find a confirmation for my offers?
Once you claim an offer, Twitter will send you an email to confirm that your offer has been added to your account. In addition, the offer will appear in your merchant’s loyalty account.
Who should I contact if I need help?
For more information, please refer to the details section of the offer. You can also find these details in the confirmation email you receive after you claim an offer.
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