Support KB Category: Twitter Help

I’m being asked for additional information when I sign up or log in – Twitter

In order to keep Twitter safe, we may ask certain users to provide additional information when signing up or logging in.

For example, when signing up for a new account, you may be asked to provide a phone number and/or an email address.

When logging in to an existing account, we may ask you to …

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Common username issues – Twitter

You’re unable to select a desired username.

  • Some usernames may be unavailable for use because they are taken by other users or are unavailable for other reasons.
  • If you have a registered trademark that is in use by an account that is potentially inactive or in violation of our trademark policy, please contact us by …

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Why can’t I register certain usernames? – Twitter

This article outlines the most common issues around selecting a Twitter username:

  • A username is taken by another person.
  • A username seems available, but an error message appears when trying to select it.
  • Requesting an unavailable username.

The username I want is taken!

If you try to select a username and see that …

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Issues with Twitter Buttons or embedding Tweets

Having trouble using Twitter btns or embedding Tweets on your website? Below are some answers to common problems with these features:

  • Check the Issue Tracker for similar issues or requests. If you find what you’re looking for, subscribe to the issue to indicate your interest.
  • Search the Discussions for similar issues and requests. If you …

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I need help with a third-party app

When experiencing an issue with a third-party Twitter app:

  • Did the app stop working?
    • Before reaching out to the app’s developers, try updating to the latest version of the app. If the latest version of the app isn’t running on Twitter API v1.1, updating the app won’t be sufficient — if the app’s developers …

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  • I need help with Twitter for Facebook

    Not all of my Tweets appear on my Facebook wall.

    • @Replies and DMs will not post to your Facebook profile.
    • Further troubleshooting: Facebook limits posts coming in via stream, which affects how many posts can be made to your profile from Twitter for Facebook. If you are experiencing this issue, please visit Facebook’s Help Center …

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    My Tweets are protected but still show in search

    Why would this happen?

    • After you protect your Tweets, only you and your approved followers can read your updates or see your Tweets in Twitter Search.
    • If you at one time had public Tweets, those Tweets will no longer be public or appear in public Twitter Search results. However, unprotecting your Tweets will cause …

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    Why am I hitting a rate limit using Twitter search?

    In order to control abuse, Twitter limits how often you can search from a single network address.

    If you access Twitter from a corporation, event or conference, you may be sharing the same network address with many people. In some of these cases, you may run into an issue with Twitter search rate limiting.

    Why is my Twitter profile in Google search?

    Your Twitter profile shows up in Google searches because Twitter has a high Google search rank. Keep in mind that the words you write in updates may also be indexed and come up in a search for those terms.

    Depending on the degree to which this bothers you, you can do several things:

    Why am I missing from search?

    Are you not seeing your account or some of your Tweets in Twitter search? This article will help you understand why.

    My Tweets and hashtags don’t appear in search

    While we may not show every Tweet in search results, here are a few reasons you may not be seeing yours: