Using Twitter Alerts

Twitter Alerts are Tweets published by select public agencies and emergency organizations during a crisis or emergency that contain up-to-date information relevant to an unfolding event, such as public safety warnings and evacuation instructions. Alerts will appear highlighted on your home timeline and are instantly sent to your device as a mobile notification.

To set up Twitter Alerts:

1. Go to the Alerts setup page for the organization you wish to receive Alerts from (e.g., twitter.com/fema/alerts).
2. If you’re not already logged in, sign in with your Twitter account; if you don’t already have an account, you will be prompted to sign up for one.
3. If you wish to receive Alerts via text messages, enter or confirm your current phone number and activate Twitter text messaging to start receiving Alerts as text messages.
4. If you have the official Twitter for Android or iPhone app downloaded on your phone, you will start to receive Alerts as push notifications.

Managing your Twitter Alerts

Once you have an Alert set up, you can easily enable Alerts for additional organizations through their respective Alerts setup pages.

To disable Twitter Alerts for a particular organization:

1. Go to the organization’s Alerts page (e.g., twitter.com/fema/alerts)
2. Select the option to Stop receiving alerts; alternatively, you can simply unfollow the account.

Turning off Twitter Alerts

To turn off all Twitter Alerts as push notifications using Twitter for Android:

1. Tap the overflow icon  and then tap Settings.
2. Choose the account for which you would like to modify the settings.
3. Select Mobile notifications.
4. Uncheck Twitter Alerts.

To turn off all Twitter Alerts as push notifications using Twitter for iOS:

1. Go to the Me tab and tap the gear icon .
2. Tap Settings and choose the account for which you would like to modify the settings.
3. Select Mobile notifications.
4. Turn off the Crisis and emergency alerts option.

To turn off all Twitter Alerts as SMS notifications via the web:

1. Visit your Settings page.
2. Click on the Mobile tab.
3. Turn off the Tweet Alerts option.

Frequently asked questions

Who can send and receive Twitter Alerts?

Any Twitter user can receive Twitter Alerts. Sending Alerts is currently limited to select public agencies and emergency organizations internationally.

Note: While Twitter Alerts can help you be better prepared and informed, they do not replace official emergency notification systems or services. Twitter Alerts should be used as a complementary source of information.

How can my organization become a Twitter Alerts partner?

If you work for a public agency and believe you should become a partner, visit our Twitter Alerts partners portal and submit a request.

What’s the difference between Twitter Alerts and regular Tweet notifications?

When you enable notifications for Tweets from an individual user you’re following, you receive a mobile notification for every Tweet they send. Twitter Alerts, however, are high-priority Tweets from select public agencies and public safety organizations, sent to you as mobile notifications only during crisis situations. Aside from being delivered right your phone, Twitter Alerts are also highlighted on your home timeline.

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