I can’t share posts to Facebook
Some Android phones, like the HTC EVO 4G and the HC Panache, have known connection problems with Facebook. Keep in mind that the Facebook login process through Instagram is controlled entirely by Facebook.
If you’re having trouble logging into Facebook in order to share your Instagram posts, it’s possible that Facebook is having temporary issues and that trying again in a few hours will work.
For ongoing connection issues, we suggest:
- Deleting both the Instagram and Facebook apps
- Removing Instagram permissions from your Facebook privacy settings
- Re-downloading both apps and attempting to connect to Facebook again through Instagram
Posts I’ve shared to Facebook aren’t showing up News Feed
We’re aware of an issue where photos shared to Facebook are appearing on people’s Timelines, but not their News Feeds. We’re working with Facebook to resolve the problem.
Friends can’t see photos on Facebook Timeline
Some people exporting Instagram photos to their Facebook Timeline have their photos’ visibility set toOnly Me.
You can change your share settings so that more people can view your photos:
- Find Settings under the dropdown menu at the top right of any page on Facebook
- Click Privacy on left
- Go to Who can see my stuff? and click Edit to change your privacy settings
My Instagram photo album is full
Some people have reported getting messages that their “Instagram Photos” Facebook album is full even if the album only has a small number of photos in it. We’re aware of this issue and hope to have it resolved soon.
In the meantime, you can edit the title of the album from “Instagram Photos” to something else. The next time you share a photo from Instagram to Facebook, a new “Instagram Photos” album will be created for you to upload your photos into.
For more information on Multi Channel Network’s and Instagram Help please check back weekly or subscribe here.