I’m seeing an “Invalid Code” or an “Invalid Link” error message when I tried to reset my password.

If you’re seeing one of these error messages when you try to reset your password:

  • Invalid Code: Be sure to copy and paste the full code from the email you received into the space provided
  • Invalid Link: Try copying the full link from the password reset email and pasting it into your browser’s address bar

If you’re still seeing an error, request another password.