If you have login alerts or login approvals turned on, we’ll ask you to save the browser or device you use to log into Facebook. This way we won’t send you a notification or make you enter a code every time you log in.
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I keep getting logged out of Facebook when I click on links.
We’re sorry to hear you’re experiencing this issue. Please file a detailed report.
Why do I see a message telling me I have a virus? Why do I need to scan my computer?
We detected suspicious patterns in the way your account was being used. These patterns suggest that you computer might be infected with malware.
In order to keep both your account and the files on your computer secure, your computer needs to be scanned and cleaned. Since we partner with F-Secure and Trend Micro, …
I can’t access my account because I don’t recognize anyone in the photo security check.
This security check is designed to protect you from suspicious logins (ex: logins from a different computer or country). If you have trouble identifying your friends, please wait a few hours and try again.
You can also try logging into your account from another device you’ve used to log in before.
I signed up with my mobile number and now I can’t log in.
If you’re having trouble logging in, make sure you enter your entire phone number, including the country code. Leave out any extra zeros, + signs or other special characters.
If you still can’t log in or if you forgot your password, get help.
Note: If you signed up for Facebook from your …
I can’t log in.
If you’re having trouble logging into your Facebook account here are a few things to try first:
- Forgot your password? Learn how to reset it.
- Forgot your login email address? You can also log in with your username or phone number.
- Review the …
Login Basics – Facebook
Login Basics I lost access to the email address I use for Facebook I get an error message when I try to log in Maintaining access to your account
Why do I see an ad in my homepage about increasing my account protection? Is this really from Facebook?
Yes. This ad is from Facebook. We want to make sure you don’t get locked out of your account so we’ve put together a tool to help you check the security of your account and update your info.
We recommend that you add other contact info to your account (ex: another email address …
How can I make sure I don’t lose access to my account?
If there ever comes a time where you can’t log into your Facebook account, we need ways to get in touch with you and make sure the account is yours. Here are some things you can do to help make sure you never get locked out of your account:
- Continue reading
