We’re sorry to hear you’re having trouble logging in. If you’re seeing an error saying your password’s incorrect and you’re sure you’re entering the right password:
Blog Archive
I’m seeing an “Incorrect Password” error message when I try to log in.
I can’t reset my password because I can’t access the email address listed on my account.
You may be able to get back into your Facebook account by answering a security question, using an alternate email address listed on your account or getting help from friends. Keep in mind that you’ll only see these options if you set them up.
To see if you have these options:
I can’t reset my password because I’ve reached a password reset limit.
In order to keep your account safe, we only let you request a new password a certain number of times each day. Please wait 24 hours and then try to reset your password again. Also, check your email’s spam or junk folder.
I got an email saying I requested a new password but I didn’t make this request.
If you got a Facebook password reset email that you didn’t request, it’s likely that someone accidentally entered your email address or username when attempting to log into their account. This often happens if you have a popular username or email address. As long as you don’t click the link contained in the email, …
I’m not receiving the email to reset my password.
If you requested a new password but didn’t receive your password-reset email:
I get an invalid link error when I try to reset my password with the password reset link.
If you’re seeing an error message saying your password reset link is invalid:
- Try copying and pasting the full link you received into your address bar. Some email providers will separate the link onto several lines, so be sure to copy the entire link.
- Try …
I have to reset my password every time I log in.
This issue may be related to your web browser. First, try to log in with a different web browser. You can download the following browsers for free:
- Mozilla Firefox
- Safari
- Google Chrome
If you continue to experience this problem, log …
I’m seeing a password incorrect error message even though I know the password is correct.
Please make sure that your caps lock key is turned off. If you’re still unable to log into your account, you can reset your password or learn about other reasons you may not be able to log in.
If you think your account was taken over by someone else, we can help you …
I can’t find my account from the “Find Your Account” page.
If you’re having trouble logging into your account from the Find Your Account page, try these tips:
- Ask one of your Facebook friends to look at the About section of your profile and send you the email address listed in the Contact Information section.
- Try …
I have JavaScript enabled but Facebook is saying that it’s disabled.
If you have JavaScript enabled, but you’re still having this issue, it’s possible that your software is blocking sites that you need to be able to access in order to use Facebook. We recommend entering http://fbcdn.net/ and http://recaptcha.net into the list of safe websites in your antivirus program or web browser.
Learn how to …
