Blog Archive

I need help with a third-party app

When experiencing an issue with a third-party Twitter app:

  • Did the app stop working?
    • Before reaching out to the app’s developers, try updating to the latest version of the app. If the latest version of the app isn’t running on Twitter API v1.1, updating the app won’t be sufficient — if the app’s developers …

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  • I need help with Twitter for Facebook

    Not all of my Tweets appear on my Facebook wall.

    • @Replies and DMs will not post to your Facebook profile.
    • Further troubleshooting: Facebook limits posts coming in via stream, which affects how many posts can be made to your profile from Twitter for Facebook. If you are experiencing this issue, please visit Facebook’s Help Center …

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    My Tweets are protected but still show in search

    Why would this happen?

    • After you protect your Tweets, only you and your approved followers can read your updates or see your Tweets in Twitter Search.
    • If you at one time had public Tweets, those Tweets will no longer be public or appear in public Twitter Search results. However, unprotecting your Tweets will cause …

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    Why am I hitting a rate limit using Twitter search?

    In order to control abuse, Twitter limits how often you can search from a single network address.

    If you access Twitter from a corporation, event or conference, you may be sharing the same network address with many people. In some of these cases, you may run into an issue with Twitter search rate limiting.

    Why is my Twitter profile in Google search?

    Your Twitter profile shows up in Google searches because Twitter has a high Google search rank. Keep in mind that the words you write in updates may also be indexed and come up in a search for those terms.

    Depending on the degree to which this bothers you, you can do several things:

    Why am I missing from search?

    Are you not seeing your account or some of your Tweets in Twitter search? This article will help you understand why.

    My Tweets and hashtags don’t appear in search

    While we may not show every Tweet in search results, here are a few reasons you may not be seeing yours:

    Twitter for iPhone or iPad troubleshooting

    If you’re having trouble installing the latest Twitter for iOS app, check to see how much space is available on your phone.

    To see how much space is available on your device, follow these instructions:

  • Go to your device’s Settings.
  • Tap General.
  • Under Usage, you can see how much memory is available on your device.
  • If …

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  • Using twitter.com on Internet Explorer or Safari

    If you log in to twitter.com on the following browsers, you will be directed to see mobile.twitter.com.

    • Internet Explorer, version 9 or earlier
    • Safari, version 6 or earlier

    Not all twitter.com features are compatible with older versions of Internet Explorer or Safari. In order to provide the most stable experience within the browser, …

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    I’m having trouble using Twitter via SMS

    Having trouble with your Twitter SMS account? Does Twitter not recognize you when you try to add your phone via text message? Don’t panic. You are likely running into a problem that can easily be fixed using these simple troubleshooting tips:

    • Make sure you are using a supported carrier.
    • Start over. Text the word …

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    Why is the Twitter app requesting permission to access features on my Android device?

    Why is the Twitter app requesting permission to access features on my Android device?

    When you install the Twitter for Android app on your device, you may be prompted to grant permission for the app to access information or use features from your device. Almost all apps need certain permissions to run on Android, and …

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