Troubleshooting Archives - Page 3 of 3

Why can’t I follow people? – Twitter

If you attempt to follow an account and see a prompt that says You are unable to follow more people at this time, there are two likely scenarios:

Your account may be locked. We may lock an account, which prohibits actions like following, if it appears to be compromised or if it is in …
Continue reading

I’m missing Tweets

Tweets on my profile are cut off after a specific date:

Remember that we only display your 3,200 most recent Tweets. Truncated profile timelines can be caused by:

Users deleting many Tweets in a row from their profile.
Users who run a mass-deletion program like TwitWipe, TweetEraser, or DeleteMyTweets.com on their profile.
Tweets more …
Continue reading

My hashtags or replies aren’t working – Twitter

Some users report difficulty using a hashtag (#) in their Tweets, or that Tweets sent as @replies aren’t working as expected. Read on to find out possible causes of these issues and how to fix them.

My @replies/mentions aren’t working!

If you’re having trouble with @replies or mentions, check for the following:

Is there …
Continue reading

I’m having trouble Tweeting

I’m seeing an error message after posting a Tweet

If you see a “Whoops, you already said that” error message when you post a Tweet, you’ve posted the exact same text in another Tweet recently, and should try writing something new in your next Tweet.
You should only see this error if you post …
Continue reading

I’m not receiving emails from Twitter

Yellow warnings like the one pictured above mean we’re having problems delivering to the email address you provided. If our emails to you continue to bounce back as undeliverable, we’ll stop attempting delivery for some of your notifications.

Note: Based on the email notification preferences you’ve selected, Twitter may email you notifications about account activities like …

I’m having trouble with lists – Twitter

If you are having difficulty creating or managing your lists, read on to find out possible causes of your issue and how to fix them.

List limits

Limits alleviate some of the strain on the behind-the-scenes part of Twitter and reduce downtime and error pages. For the sake of reliability, we’ve placed some limits on …

Someone blocked my account – Twitter

Twitter gives users a variety of tools to control their experience, including blocking. When your account is blocked by another user on Twitter, we limit your account’s ability to interact with that user.

If you visit the profile of a user that has blocked your account, you will not be able to see that user’s …

I’m having trouble uploading a profile photo – Twitter

If your photo won’t upload, try these things:

Make sure you’re on twitter.com, or the Twitter app for iOS or Android. To upload a profile photo you must be on the web or using an official application.

Check your file type. Twitter supports JPEG, GIF, and PNG file formats. Profile photos with nudity will be removed.

…

Why are changes to my account settings not saving? – Twitter

Changes to my account settings aren’t saving

If you get an error message when trying to save changes to your account settings, it could be due to one of the following:

A fake verification mark (check mark symbol) in the name or bio field.
- Remove the check mark in order to save changes.

Support KB Category: Troubleshooting