If you signed up for Facebook with your email address, we sent an email to the address you provided. This email includes a link that you’ll need to click or tap to confirm your account and let us know that you’re really you. If you can’t find this email, try checking your junk mail …
Support KB Category: Get Started on Facebook
I can’t sign up because there is already another account associated with my phone number.
If you’ve signed up for Facebook with your phone number in the past but you can’t remember your password, you can reset your password and log into your account.
If you haven’t signed up with your phone number before, make sure you’ve typed your phone number correctly. If you’ve typed your phone number …
Why was my name rejected during signup?
We require everyone to use their authentic first and last names so that you always know who you’re connecting with. We block the use of certain names to help prevent people from creating fake or malicious accounts that may hurt your ability to enjoy sharing with your friends. We’re sorry if your name was …
I received an email that I created a new Facebook account, but I didn’t sign up for a new account.
Most likely, someone tried to sign up for a Facebook account using your email address by mistake. The sign-up process isn’t finished until someone clicks the link in this email, so the easiest thing to do is ignore the email.
I’m seeing an error message that says there’s an existing account associated with my email address.
You can only sign up for one Facebook account per email address. If you’re seeing an error message that says there’s an existing account associated with your email address, review these troubleshooting tips:
- If you already opened a Facebook account using your email address but lost your …
I’m seeing an error message that says my email address is invalid when I try to sign up.
If you’re seeing an error message, something may have been misspelled after the @ sign. Make sure you typed your email address correctly.
If you entered your email address correctly and you’re still seeing this error message, let us know.
I’m having trouble signing up for a Facebook account using my mobile number.
To sign up using a mobile number, you need to be able to receive text messages. If you’re having trouble receiving a text message when you try to sign up with your mobile number, please let us know. If you’re unable to receive text messages, try signing up for Facebook with your email address …
I accidentally signed up using the wrong email address. How can I fix this?
To correct your email address:
Note: When you confirm the …
Why am I being asked to add my phone number to my account?
Adding your phone number to your account will help keep your account secure, make it easier for you to connect with friends and family on Facebook and make it easier to regain access to your account if you have trouble logging in.
When we ask you to add your phone number, you may …
What will happen to my account if I don’t confirm my email address or phone number?
You can use your account without confirming your email address or phone number for one day. After one day, you won’t be able to use your account until you complete this step.
