Support KB Category: Get Started on Facebook

I’m receiving email notifications about an account that doesn’t belong to me.

If you’re receiving email notifications about an account that doesn’t belong to you, it’s possible that someone tried to add your email address to an account, or create a new account using your email address.

  • If you have a Facebook account, you can add your email address …

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I’m seeing an unsupported email error message when I try to import my contacts to Facebook.

You can import your contacts from a variety of other online accounts into your Facebook account. If you’re seeing an error that your email address is unsupported when you try to import your contacts to Facebook, we may not support that email service yet.

 

I can’t access my account and I’m asked to confirm my email address or phone number.

When you sign up for Facebook, you’ll be required to confirm your email address or phone number. You may be able to access Facebook for a small amount of time without confirming your account, but you’ll be locked out if you don’t confirm it. Learn how to confirm your email address or phone number.

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