Meet the YouTube Partner Support Team
A few of our experts
Our global Partner Support Team is here to help our partners get the most out of YouTube. Here are a few of our experts who work with partners every day:
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How we can help
Whether you’re facing a specific problem or you want to learn how to get the most out of YouTube as a partner, we’re here to help you:
- Optimize how you use YouTube.
- Get tips on technical or service aspects of YouTube.
- Learn to navigate policy and copyright guidelines.
- Get answers on accounts, channel management, and Google+ questions.
- Resolve content ID and rights management issues.
- Troubleshoot and fix bugs or issues with your account.
Ways to get in touch
- YouTube Help Center: You’re already here. To contact the team, click on the Contact Us btn at the top of the page. Make sure you’re logged in to your channel.
- YouTube.com: Go to your channel’s Creator Studio. Click on the Help btn at the bottom of the page, then selectEmail in the window that pops up.
- CMS: While logged in to your channel, click on the Help btn at the bottom of the page, then select Email in the window that pops up.
Get help as a YouTube Creator
There are many creator resources to help you troubleshoot issues, grow your channel, develop your audience, and achieve success as a YouTube creator. Check them out and visit them often for the latest information. Please note that some resources are available in limited languages.
| Resource type | Resource name | Description |
|---|---|---|
| Get help | YouTube Help Center, specifically its Creator andPartner sections | You’re already here – the one-stop-shop for all things troubleshooting. Access the Help Center directly, or through the Help btn at the top and bottom of your YouTube account. |
| Creator Help Forum | Find solutions to your issues from other savvy creators. | |
| Monetization Help Forum | Find solutions to your monetization issues from other partners. | |
| We offer email support to partner channels that have above15,000 watchtime hours in the last 90 days. Select “Contact Us” in the top right corner of the Help Center to categorize your issue and email support. You can expect to receive a response from our Support Team within 1 business day.
Email support is currently provided in the following languages for qualifying partners: Arabic, Chinese (simplified), Chinese (traditional), English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Thai, Turkish, and Vietnamese.
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| Develop your skills | Creator Playbook | Build your audience with this collection of winning YouTube tips, strategies and best practices. |
| Creator Hub | Navigate the programs and tools that will help you create better content, build your fan base, and turn your creativity into your career. | |
| YouTube channels | Prefer learning through videos? Check out the YouTube Help and YouTube Creators channels. | |
| Creator Academy | Become a more successful creator by taking free courses to level up your YouTube skills. | |
| Stay informed | Creator social media channels | Connect with us via our blog, Twitter, and Google+ page. |
| Connect with others | Creator Community | Join our Creator Community – take part in the conversation, hear about upcoming events, and meet Creators like you. |
Get help with content management issues
If you’re experiencing issues with Content management, we encourage you to review the information in the Manage your content library topic. If you still need help, you may contact us by filling out this form.
For more information on Multi Channel Network’s and YouTube how to videos please check back weekly or subscribe here.
