Other Types of Reports

If you see an account on Instagram that belongs to someone who’s passed away, you can report it to us for memorialization. If you’re an immediate family member of that person, you can request the account be removed from Instagram.

Memorializing the account:

We’ll memorialize the Instagram account of a deceased person when we receive a valid request. We try to prevent references to memorialized accounts from appearing on Instagram in ways that may be upsetting to the person’s friends and family, and we also take measures to protect the privacy of the deceased person by securing the account.

To report an account to be memorialized, please contact us. We require proof of death, such as a link to an obituary or news article, to memorialize an account.

Please keep in mind that we can’t provide login information for a memorialized account. It’s always against our policies for someone to log into another person’s account.

Removing the account:

Verified immediate family members may request the removal of a loved one’s account from Instagram. When you submit a request for removal, we require proof that you’re an immediate family member of the deceased person, such as:

• The deceased person’s birth certificate
• The deceased person’s death certificate
• Proof of authority under local law that you are the lawful representative of the deceased person, or his/her estate

To request that an account be removed, please fill out this form

Here are some of the key features of memorialized accounts:

• Instagram doesn’t allow anyone to log into a memorialized account.
• Memorialized accounts can’t be changed in any way. This includes changes to likes, followers, tags, posts and comments.
• Anyone can send a photo or video using Instagram Direct to the deceased person.
• Posts the deceased person shared (ex: photos, videos) stay on Instagram and are visible to the audience they were shared with.
• Memorialized accounts don’t appear in public spaces like in Search & Explore.

If a friend or someone you know has passed away, you or their family can memorialize their Instagram account. Learn more about account memorialization or contact us to request memorialization of this person’s account.

When someone with an Instagram account passes away, we memorialize their account to help maintain their privacy. If you believe we’ve mistakenly memorialized your account, please let us know.

Please keep in mind that logging into or changing another person’s account for any reason doesn’t follow our Community Guidelines or Terms of Use. We’ll only be able to give you access to this account if we’re able to verify that you’re the account owner.

The safest thing you can do is never share something you wouldn’t want other people seeing, even if you feel like you trust the person asking you to share. If you don’t want someone to see your posts or contact you on Instagram, keep in mind that you can always block that person. You can also read our tips on how to address abuse on Instagram.

If someone is trying to blackmail you (threatening to share private information about you and asking you to send them money), please report it. You should also contact your local law enforcement.

Convicted sex offenders aren’t allowed to use Instagram. If you’ve encountered an account that may belong to a convicted sex offender, please report it to us.

Please provide one of the following with your report:

• A link to a listing in a national sex offender registry
• A link to an online news article
• A link to a court document

If you aren’t able to include this with your report, we recommend that you ask a local law enforcement representative to contact us so we can take action on your report.

Once we’re able to verify someone’s status as a sex offender, we’ll immediately disable their account.

For more information on Multi Channel Network’s and Instagram Help please check back weekly or subscribe here.