If your Instagram app is crashing, please file a bug report. Learn how to report a technical problem from within the app.
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Support KB Category: Troubleshooting
First steps
If you’re experiencing a problem that isn’t covered in our Known Issues, please follow these troubleshooting steps. Keep in mind that you should always make sure you’re running the latest version of the Instagram app as well as the latest version of your phone or tablet’s operating system before following these steps.
Restart your …
Trouble Connecting to Tumblr
I can’t share posts to Tumblr
If you run into issues sharing Instagram posts to Tumblr, try sharing the photo again by tapping (iPhone and Windows Phone) or(Android) beneath your photo and selecting Tumblr.
If this doesn’t work, try unlinking and relinking your Instagram and Tumblr accounts:
Trouble Connecting to Twitter
I’m having trouble linking my account to Twitter on iOS 8
If you’ve recently updated to iOS 8 and are having trouble linking your Instagram account to Twitter, try disconnecting and reconnecting your accounts:
Trouble Connecting to Facebook
I can’t share posts to Facebook
Some Android phones, like the HTC EVO 4G and the HC Panache, have known connection problems with Facebook. Keep in mind that the Facebook login process through Instagram is controlled entirely by Facebook.
If you’re having trouble logging into Facebook in order to share your Instagram posts, …
I’m having trouble connecting to…
Trouble Connecting to Facebook Trouble Connecting to Twitter Trouble Connecting to Tumblr
Report a Broken Feature
I’m having trouble connecting to… First steps Instagram is crashing There’s a problem when… There’s a problem with…
Get Help with Settings
You can find and invite friends, view photos you’ve liked, log out of an account and adjust all of your sharing, saving, privacy and push notification settings from the Settings tab on your profile. You can also adjust additional Instagram settings in your phone’s Settings.
Notifications When does Instagram send push notifications to my …
I Can’t Log In
Login Troubleshooting I forgot my password
If you can’t remember your password but are still logged into your account, you can change your password.
If you can’t remember your password and you’re logged out of your account, you can reset it through your email address or your Facebook account. To reset your password, …
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